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SepticHK Environmental Services
Dispatch Active · Kowloon & NT

Everydrainhasanowner.
Everyownerhasadeadline.

Vacuum tanker services for grease traps, septic tanks, and portable sanitation across Hong Kong — FEHD-ready, EPD-documented, on schedule.

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SepticHK uniformed crew member in safety vest checking clipboard beside vacuum tanker at dawn, morning light catching reflective safety stripe on sleeve
On Site

Our tankers operate from 05:30 daily. Night-before booking secures your morning slot before FEHD inspectors arrive.

Ref. SHK-2026 / Fleet 07
Professional male dispatcher in uniform at operations desk reviewing route maps under warm office light
01

Ah Keung

Kwai Chung Operations Centre · 23:00–07:00

Operations · 24/7 Dispatch

Overnight Dispatcher

Grease Trap & Emergency Pump-Out

Ah Keung manages every overnight call-out from our Kwai Chung operations centre. When a cha chaan teng rings at 23:00 before a Tuesday FEHD inspection, he has a tanker confirmed and routed within twelve minutes.

  • Emergency response within 2 hours, Kowloon & NT
  • Grease trap pump-out with waste-transfer documentation
  • Pre-inspection scheduling for FEHD compliance windows
Female technician in high-visibility vest holding inspection equipment beside drainage access point in early morning light
02

Wing Sze

New Territories Field Unit · CCTV Division

Technical · Pipe Inspection

CCTV Survey Technician

CCTV Pipe Survey & Condition Report

Wing Sze runs our CCTV inspection unit across village house drainage and estate common pipework. Her survey reports identify root intrusion, joint displacement, and grease build-up before a blockage becomes a health notice.

  • Full-pipe CCTV survey with HD recording and timestamped stills
  • Written condition report accepted by Buildings Department
  • Sewer rehabilitation scoping for property managers
Senior male professional in formal shirt reviewing compliance documents at clean desk with organised file folders
03

Mr. Lam

Compliance Office · Tsuen Wan District

Regulatory · EPD & FEHD

Compliance Officer

EPD Waste-Transfer & Regulatory Filing

Mr. Lam prepares and submits every waste-transfer note to the Environmental Protection Department the same day as collection. His records have cleared four consecutive EPD audits across our estate management clients without a single deficiency notice.

  • Same-day EPD waste-transfer note submission
  • Annual compliance summary for property management audits
  • FEHD grease trap inspection support documentation

Ready to book your service?

SepticHK Ltd.Pre-Inspection Service Checklist
EPD Ref.
  • Grease trap last pump-out date & volume
  • FEHD inspection record template
  • EPD waste-transfer note checklist
  • Septic tank capacity calculation guide
  • Emergency contact protocol for FEHD notices
Form SHK-CL-01 · Rev. 2026Page 1 of 3
Free Resource

Download Our
Service Checklist

A three-page PDF pre-inspection guide covering grease trap records, EPD waste-transfer requirements, and septic tank maintenance schedules. Used by 40+ property management firms across the New Territories.

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3-page PDF
40+ firms use it
Work Order Request

Request a
Site Visit

Fill in the form and our dispatcher will confirm your booking within 90 minutes during business hours. Emergency requests receive a call-back within 20 minutes.

90-min confirmation · business hours
EPD waste-transfer note included
FEHD-accepted service records
No payment required. Our team will confirm scope and pricing on-site.